Enabled Services
Helping Organisations Work Smarter Through Training, Technology and Support
More than 25 years of experience supporting organisations through training, business support and technology consultancy.
Get in touchTraining Services
Professional training in AI, business, leadership, sales and digital skills for modern organisations.
View CoursesBusiness Support
Flexible administration, reporting and business support services to help organisations stay organised and efficient.
See ServicesConsultancy Services
Microsoft 365, Copilot, business process improvement, reporting solutions and technology adoption support.
See ServicesTraining Services
Professional training designed to develop skills, improve performance and support organisational growth. Delivered online or in person to suit your business.
AI & Microsoft Copilot
Microsoft Copilot, AI agents, prompt writing, productivity, governance and responsible AI use.
View coursesBusiness Skills
Communication, productivity, project management, business writing and workplace effectiveness.
View coursesIT & Digital Skills
Microsoft 365, Teams, Excel, SharePoint, digital productivity and cyber awareness.
View coursesSales & Customer Service
Customer service, sales techniques, negotiation, account management and client relationships.
View coursesLeadership & Management
Management development, coaching, performance management and team leadership.
View coursesAI & Microsoft Copilot Training
Unlock the full potential of Microsoft Copilot. Our practical training courses show teams how to work smarter with AI, automate business processes with AI agents, analyse information more efficiently and use AI responsibly within organisational policies, governance frameworks and data protection requirements.
- Microsoft Copilot FundamentalsGetting started with Copilot across Microsoft 365 applications.
- Effective Prompt WritingLearn techniques for creating prompts that deliver accurate and useful results.
- Copilot for Word, Excel & PowerPointCreate content, analyse data and build professional presentations faster.
- Copilot for Outlook & TeamsImprove communication, meetings and collaboration with AI assistance.
- AI Agents & Business AutomationCreate AI agents and automate routine business processes.
- Responsible AI & Data SecurityUnderstand governance, privacy, compliance and safe AI adoption.
Business Skills
Equip your workforce with the practical skills needed to improve productivity, communication, collaboration and organisational performance.
- Communication & Presentation SkillsImprove written, verbal and presentation skills across your organisation.
- Business WritingCreate professional emails, reports and business documentation.
- Productivity & Time ManagementHelp teams prioritise effectively, manage workloads and achieve more.
- Project & Meeting ManagementRun productive meetings, deliver projects successfully and improve accountability.
- Business Administration & Professional PracticeBuild strong organisational, administrative and workplace skills.
- Problem Solving & Decision MakingDevelop practical techniques for critical thinking and decision making.
IT & Digital Skills
Develop the digital skills required to work confidently, securely and productively in today's workplace.
- Microsoft 365 ApplicationsWord, Excel, PowerPoint, Outlook and Teams from beginner to advanced.
- Digital ProductivityWork smarter with cloud tools, collaboration platforms and automation.
- Cyber Security AwarenessProtect your organisation from phishing, scams and cyber threats.
- Microsoft Teams & CollaborationImprove communication and teamwork across departments.
- SharePoint & OneDriveManage documents securely and collaborate effectively.
- Digital AccessibilityCreate inclusive digital content and accessible workplaces.
Sales & Customer Service
Develop customer-focused teams that build relationships, increase sales and deliver outstanding service.
- Customer Service ExcellenceDeliver exceptional customer experiences and build loyalty.
- Sales FundamentalsDevelop confidence in prospecting, presenting and closing sales.
- Account ManagementStrengthen long-term customer relationships and retention.
- Handling ComplaintsResolve customer concerns professionally and effectively.
- Telephone & Virtual SellingBuild rapport and communicate effectively across channels.
- Negotiation SkillsCreate positive outcomes for customers and organisations.
Leadership & Management
Develop capable leaders who inspire teams, manage performance and drive organisational success.
- First Line ManagementEssential skills for new and aspiring managers.
- Leadership FundamentalsLead with confidence, influence and integrity.
- Managing PerformanceSet expectations, monitor progress and support success.
- Coaching & MentoringDevelop people through effective support and feedback.
- Managing ChangeLead teams successfully through organisational change.
- Team DevelopmentBuild high-performing and engaged teams.
Business Support Services
Flexible business support services that provide organisations with reliable administrative assistance, helping teams stay organised, improve efficiency and focus on their core activities.
Administration & Organisation
- Business administration support
- Diary, calendar and inbox management
- Document preparation and document control
- Records management and compliance administration
Reporting & Business Support
- Spreadsheet management and reporting
- Data entry and database maintenance
- Invoice verification and bookkeeping support
- Process documentation and procedure creation
Consultancy Services
Practical consultancy services designed to help organisations improve efficiency, implement technology effectively and make better use of their data.
Microsoft 365
- Microsoft 365 implementation
- Microsoft Teams deployment
- SharePoint and OneDrive adoption
- User adoption and change management
- Microsoft 365 best practice reviews
AI & Copilot
- Copilot readiness assessments
- AI governance guidance
- Copilot implementation support
- Prompt libraries and best practices
- AI adoption planning
Business Processes
- Business process reviews
- Workflow design and optimisation
- Reporting and dashboard solutions
- Excel and Power BI consultancy
- System implementation support
About Enabled Services
Enabled Services helps organisations develop skills, improve business processes and make better use of technology through professional training, consultancy and support services.
Our Story
Founded by Michael Greenberry, Enabled Services combines more than 25 years of experience in administration, business support, training and customer-facing roles across healthcare, education, retail and private sector organisations.
Our expertise includes Microsoft 365, Microsoft Copilot, Excel, Power BI, Power Query, reporting, data analysis, business administration and workplace productivity. We work with organisations of all sizes to deliver practical training, administrative support and process improvement solutions that achieve measurable results.
As a professional IT Trainer, Michael has delivered training to learners ranging from complete beginners through to advanced users, helping individuals and organisations gain confidence in the tools they use every day. Alongside training services, Enabled Services provides business support, consultancy and technology adoption services designed to improve productivity and efficiency.
Our approach is straightforward: understand your requirements, provide practical solutions and leave your organisation better equipped than when we started.
Qualifications
- Level 5 Diploma Web Application Development
- Microsoft Office Specialist Microsoft Office Applications
- TEFL / TESOL Teaching and Training Qualification
- BSL Level 4 British Sign Language
Why Choose Enabled Services?
- 25+ Years of Experience Supporting organisations through administration, training, business support and customer-facing roles across multiple sectors.
- Microsoft 365 & AI Expertise Training and support across Microsoft 365, Copilot, Excel, Word, Outlook, Power BI and Power Query.
- Business Support & Process Improvement Administration, reporting, process improvement and system implementation support.
- Professional Training Delivery Classroom, virtual and one-to-one training for learners at all experience levels.
Get in touch
Tell us what you need and we'll reply with options and a quote.
Email: info@enabledservices.co.uk
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